Navy Federal Auto Loan Review 2024

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Updated December 19, 2023 Reviewed by Reviewed by Cierra Murry

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Navy Federal Credit Union

Investopedia’s Rating

Our Take Navy Federal offers impressively low starting APRs on its auto loans, and borrowers benefit from repayment terms as long as 96 months and no origination or prepayment fees. While this lender’s auto loans come with several perks, you’ll need to be a member to get a loan, and membership requirements are fairly restrictive.

Pros and Cons Key Takeaways Company Overview

Founded in 1933, Navy Federal Credit Union is an established nonprofit financial institution currently serving over 13 million members. While its physical presence is fairly small, with just 354 branches globally, it has over $168 billion in assets, according to the company. Auto loans from Navy Federal are available in all 50 U.S. states and Washington, D.C.

Navy Federal receives excellent online feedback from existing customers. Many praise its customer service team and low interest rates. Overall, Navy Federal car loans could be a great choice if you’re an existing member or eligible for a new membership.

Navy Federal Credit Union

overall rating Table of Contents Navy Federal Auto Loan Review 2024

See our picks for the best auto loans in a variety of categories:

Pros Explained

Cons Explained

Types of Auto Loans Offered by Navy Federal Credit Union

Borrowers can get new and used vehicle loans from Navy Federal, and it also offers refinancing for existing car loans. You can also get financing through Navy Federal if you’re planning to purchase a new motorcycle or RV. But it doesn’t offer private party car loans, so you’ll need to look elsewhere if you intend to buy a car from a private seller. It also doesn’t do lease buyouts or cash-out refinances.

New Auto Loans

Used Auto Loans

Refinance Auto Loans

Motorcycle Loans

RV Loans

Time to Receive Funds

In some cases, Navy Federal offers same-day funding once you’re approved for an auto loan. It also indicates that many borrowers receive loan decisions within minutes of submitting applications, but some email follow-up may be required in certain instances.

While Navy Federal offers same-day funding, it’s not a guarantee you’ll receive your loan funds the same day you’re approved. This is true for other lenders offering this perk as well. And even if the funds are sent on the same day, your own bank’s processing time may delay access to the money.

Borrower Requirements

Vehicle Requirements

Navy Federal Auto Loan Features

Co-Signers and Co-Applicants

You can apply for a Navy Federal Credit Union auto loan with a co-applicant, also called a co-borrower. Your co-borrower will be equally responsible for monthly auto loan payments, and will share equal ownership of the car.

Navy Federal doesn’t allow co-signers at this time. Unlike co-borrowers, co-signers aren’t responsible for loan payments unless the primary borrower defaults on their car loan.

Customer Service

If you have a question about Navy Federal auto loans, you can reach its customer service team via live chat with a real person, over the phone, or by email. If you have more general questions, you can also message customer service on Facebook or Twitter. Those who prefer to get help in person can visit a branch.

Navy Federal offers the ability to live chat with a real person, which can help you get quick answers to your loan questions. This is a useful feature that sets it apart from many competitors.

Customer Satisfaction

Navy Federal Credit Union has an excellent reputation among customers on third party review sites. Satisfied customers mention their great experiences with customer service and low loan rates. But some unhappy customers complain about poor communication. Many of the negative reviews are related to this lender’s mortgage product.

While online reviews can be a useful metric for deciding which lender to choose, they don’t tell the entire story. Be sure to do your own research and don’t rely solely on other customers’ experiences to guide your financial decisions.

How to Apply for a Navy Federal Auto Loan

Applying for a Navy Federal car loan is a straightforward process once you’re a member. It can be a helpful time-saver to have your personal, financial, and vehicle information available when you apply. Here’s what to expect.

  1. Log in to your account: You’ll need to first be a Navy Federal member to apply for an auto loan. Once you’re a member, log in to your account to begin the process.
  2. Pre-qualify for an auto loan: Pre-qualify for an auto loan on the Navy Federal website to get insight into the rate you could receive.
  3. Complete a full application: If you decide the quoted rate is right for you, you can move forward with a full loan application. You’ll need to share your personal information, as well as information about your employment, income, and the vehicle you’re planning to finance. Be aware that the underwriting team will do a hard credit pull when you apply.
  4. Await a loan decision: Navy Federal indicates that it makes many loan decisions in just minutes. But it could take longer, depending on if additional information about your application is required.
  5. Get approved and buy the car: If approved, Navy Federal will disburse the loan funds to the bank account you specify; refinance loan funds will be sent directly to your creditor.

Alternatives to Navy Federal

Navy Federal CU PenFed OpenRoad Lending
Loan Types Offered New, used, refinance, motorcycle, RV New, used, refinance, cash-out refinance, lease buyout Refinance, lease buyout
States Available All states and D.C. All states, D.C., Puerto Rico All states and D.C. except Alaska, Hawaii, N.D., Nev., Wis.
New APR Range 4.54%–18.00%* 5.39%–17.99%* N/A
Used APR Range 5.44%–18.00%* 5.24%–17.99%* N/A
Refinance APR Range 4.54%–18.00%* 5.94% and up* 1.99%–24.99%*
Min. Time to Receive Loan Same day 5 days 3 days
Recommended Min. Credit Score Not disclosed Not disclosed 500
Max. Accepted Mileage None 125,000 miles 160,000 miles
Max. Accepted Age None None Not disclosed
Max. Accepted Loan-to-Value Ratio 125% 125% 180%
*Rates accurate as of 9/28/23

Final Verdict

Navy Federal offers competitive auto loans, especially if you’re financing a new vehicle. As a borrower, you’ll benefit from a low starting APR, very few fees, and a choice of repayment terms to suit your situation. This lender also gets high praise from the majority of its existing customers, which can provide some peace of mind that its customer service and lending products are up to par. Overall, it could be a great choice for existing Navy Federal customers and those who can qualify for membership.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of auto loan lenders. To rate providers, we collected hundreds of data points across more than 20 auto loan lenders, including interest rates, fees, loan amounts, borrower requirements, and vehicle requirements, to ensure that our reviews help users make informed decisions for their borrowing needs. We also conducted a survey of 1,016 auto loan borrowers for attitudes and opinions about lenders and the loan approval and disbursement process. See our full auto loan review methodology for more information.